Shipping Policy

1. Overview

Satvaexport ships premium Indian agricultural products to international destinations worldwide. This Shipping Policy outlines our procedures, terms, and conditions for international shipments of spices, oil seeds, grains, pulses, and other commodities from India.

2. Shipping Terms (Incoterms® 2020)

We offer the following shipping terms based on Incoterms® 2020:

3. Shipping Methods

We utilize the following shipping methods:

• FCL (Full Container Load): 20ft and 40ft containers for bulk orders
• LCL (Less than Container Load): For smaller shipments consolidated with other cargo
• Bulk Shipping: For large commodity orders shipped in bulk carriers
• Air Freight: For urgent or perishable shipments (higher cost)

4. Estimated Delivery Times

Transit times vary based on destination and shipping method. Below are estimated transit times by sea from Indian ports:

Note: These are estimated times and may vary due to vessel schedules, port congestion, weather conditions, and customs clearance at destination.

5. Export Documentation

We provide all necessary export documentation as per Indian export regulations and destination country requirements:

• Commercial Invoice: Detailed invoice with product description, quantity, and value
• Packing List: Complete details of packages, weights, and dimensions
• Bill of Lading (B/L): Ocean freight document issued by shipping line
• Certificate of Origin: Issued by authorized chambers of commerce
• Phytosanitary Certificate: Issued by Plant Quarantine Authority of India
• Health/Hygiene Certificate: As required for food products
• FSSAI Certificate: Food safety compliance certification
• Quality/Analysis Certificate: From accredited laboratories
• Fumigation Certificate: When required by destination country

6. Packaging Standards

Our products are packed in export-quality packaging suitable for international shipping:

• Food-grade PP/HDPE bags (25kg, 50kg options)
• Jute bags for organic and traditional products
• Vacuum-sealed packages for premium products
• Bulk bags (jumbo bags) for large quantities
• Custom packaging and private labeling available upon request

7. Insurance

For CIF shipments, we arrange marine cargo insurance covering 110% of the invoice value against all risks. For FOB and CNF shipments, the buyer is responsible for arranging cargo insurance. We recommend all buyers obtain adequate insurance coverage for their shipments.

8. Tracking and Communication

Once your shipment is dispatched, we provide complete shipping documents including the Bill of Lading with vessel name, voyage number, and container details. You can track your shipment through the shipping line's online tracking system. We keep you informed at every stage from booking to arrival.

9. Customs and Import Duties

Import duties, taxes, and customs clearance charges at the destination are the responsibility of the buyer. The buyer must ensure compliance with all import regulations of their country, including obtaining necessary import licenses and permits. We assist with providing all required documentation to facilitate smooth customs clearance.

10. Contact for Shipping Inquiries

For shipping inquiries, order tracking, or documentation requirements, please contact us: